1. Introduction
At Luxe Auto Spa Detailing, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your privacy.
2. Information We Collect
We collect personal information that you provide when using our services, including:
- Personal Identifiable Information: Name, email address, and phone number.
- Payment Information: Credit card or other payment method details, processed through secure channels.
- Vehicle Information: Vehicle make, model, year, and service history.
3. How We Use Your Information
The information we collect is used to:
- Provide and improve our services.
- Process payments and send invoices.
- Communicate with you regarding your services, promotions, and updates.
- Respond to customer inquiries and requests.
- Send service reminders and updates about your vehicle.
4. Data Security
We take appropriate technical and organizational measures to safeguard your personal information. Our secure systems ensure that sensitive data such as credit card details are processed using encrypted methods. We also limit access to your personal information to authorized personnel only.
5. Sharing Your Information
We do not share, sell, or rent your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist in the operation of our business (e.g., payment processors, marketing platforms).
- Legal Requirements: We may disclose information if required by law or in response to legal processes, such as court orders or subpoenas.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information by contacting us directly.
- Opt-out of marketing communications by following the unsubscribe instructions in our emails.
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child, we will take steps to delete that information.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we do, we will post the updated policy on this page and update the effective date. Please review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us.